Why Attend?

Twilio.org’s first-ever Dublin event will unite leaders from public sector institutions, credit unions, and nonprofits to explore how AI can power trusted, personalised engagement with your constituents, customers, and communities.
From modernising services to delivering tailored digital experiences, AI is transforming the way organisations build trust, improve satisfaction, and safeguard the people they serve. Join Twilio leaders, customers, and partners at our Dublin office to gain practical insights, exchange ideas, and accelerate your journey toward digital excellence.
Exclusive access to leadership: Hear firsthand from Twilio leaders including Engineering VP, Pat Hession, and Chief Privacy Officer, Amy Holcroft, on embedding AI into operations and programmes responsibly to create secure, personalised, and reliable engagement.
Uncover AI adoption trends: Discover the latest data and real-world examples from the public sector, financial services, and nonprofits, including top benefits, challenges, and opportunities.
Peer to peer networking & idea exchange: Connect with peers, Twilio experts, and partners over lunch to share best practices and explore opportunities for collaboration.
Space is limited – reserve your place now to secure your spot at this exclusive, invitation-only event.
Agenda

Wednesday, October 1, 2025
We'll regularly update our exciting lineup of speakers and sessions. Check back for more information closer to the event.
Time |
Session |
|---|---|
9:00 |
Registration |
9:30 |
Welcome
|
9:35 |
Keynote: Innovations in AI
|
10:05 |
Keynote: Agent Productivity
|
10:30 |
Networking Coffee/Tea Break |
10:50 |
Keynote: Privacy in an AI World
|
11:15 |
Panel: Innovation within a Complex World
|
12:00 |
Customer Spotlight |
12:25 |
Closing Remarks |
12:30 |
Networking Lunch |
Speakers
Location
